Security & Trust

Enterprise-Grade Security
Built into Every Layer

Your clients trust you with their most sensitive AI governance data. We ensure that trust is never compromised — with encryption, isolation, and audit trails at every level.

256-bit
AES Encryption
TLS 1.3
Transport Security
99.9%
Uptime SLA
6
Access Roles

Four Pillars of Protection

Every layer of AIGOS is designed with security as a first-class requirement — not an afterthought.

Data Encryption

Military-grade encryption protects every byte of client data at rest and in transit.

  • AES-256 encryption at rest for all stored data
  • TLS 1.3 for all data in transit
  • End-to-end encryption for document generation pipelines
  • Encrypted database backups with geo-redundancy

Access Control

Granular role-based permissions ensure users only see what they're authorised for.

  • 6 distinct roles: Platform Admin, Agency Admin, Consultant, Company Rep, Client Viewer, Auditor
  • Row-level security isolation between tenants
  • Session management with automatic timeout
  • IP-based access restrictions (Enterprise)

Multi-Tenant Isolation

Three-tier architecture ensures complete data segregation between agencies and clients.

  • Agency-level data isolation by default
  • Client company data segregated within each agency
  • No cross-tenant data access — even at the API level
  • Separate encryption keys per tenant (Enterprise)

Audit & Compliance

Immutable audit trails and compliance controls that satisfy regulators and auditors.

  • Append-only audit log for every user action
  • Document version history with tamper detection
  • Human review sign-off tracking
  • Exportable audit reports for regulatory submission
Compliance

Standards & Certifications

AIGOS is built to meet the strictest compliance and data protection standards globally.

GDPR Compliant

Full compliance with EU General Data Protection Regulation

POPIA Compliant

South African Protection of Personal Information Act

ISO 27001 Aligned

Information security management best practices

SOC 2 Type II Ready

Security, availability, and confidentiality controls

Trust at Every Level

From the human-in-the-loop model to infrastructure hardening — every element is designed for trust.

Human-in-the-Loop Guarantee

No AI-generated document can be exported without certified human review and sign-off. Your consultants remain the authors of record.

API Security

All API endpoints are authenticated and rate-limited. Webhook signatures verify the integrity of every callback. API keys are scoped to the minimum required permissions.

Infrastructure Security

Hosted on enterprise-grade cloud infrastructure with automatic scaling, DDoS protection, and 99.9% uptime SLA. Regular penetration testing and vulnerability scanning.

Incident Response

Documented incident response procedures with defined escalation paths. 24-hour notification commitment for any confirmed data breach affecting client data.

Data Retention & Deletion

Configurable data retention policies per agency. Complete data deletion on account closure — no data held beyond the retention window.

Backup & Recovery

Automated daily backups with point-in-time recovery. Geo-redundant storage ensures data survivability. Tested disaster recovery procedures.

Data Processing

How We Handle Your Data

Transparency is foundational to trust. Here\'s exactly how AIGOS processes, stores, and protects client data throughout the governance lifecycle.

01

Collection

Client data is captured through structured assessments and secure onboarding forms — never through screen scraping or passive collection.

02

Processing

AI processes data within isolated containers. No client data is used to train models. Processing is scoped to the specific governance engagement.

03

Storage

All data is encrypted (AES-256), stored in region-compliant infrastructure, and segregated at the tenant level.

04

Deletion

On account closure or client request, all data is permanently deleted within the configurable retention window. No data shadows.

Our Security Commitments

No client data used for AI model training
No data sharing with third parties
Regional data residency compliance
Right to deletion within 30 days
24-hour breach notification commitment
Annual third-party penetration testing
Documented incident response procedures
Encrypted backups with geo-redundancy

Security Questions?

Our team is happy to walk you through our security architecture, compliance certifications, and data handling practices.